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Car lessons, automatic and manual, are available across Australia wherever an instructor covers your suburb. Light Rigid, Medium Rigid, Heavy Rigid and Heavy Combination training is offered in Queensland only. Enter your suburb when you book to see who covers it.

Yes. There's no request or approval step: as soon as your payment goes through, the time is yours. You'll see the booking in My account straight away, and your receipt is emailed to you.

No. A test-day service covers your instructor's time and vehicle for the warm-up and the test. You book and pay for the practical test itself with the licensing authority. Make sure the date, time and test centre line up with your booking, leaving enough time for travel and arrival.

You can reschedule from My account up to 24 hours before your lesson. Cancel at least 24 hours before and you get the lesson price back in full. For a test-day package, that's 24 hours before the lesson starts, not the test. The platform booking fee isn't refunded. Inside that window no refund is ordinarily payable, but contact us if something outside your control stopped you cancelling in time. A lesson paid with prepaid hours gets its hours back instead of a card refund. Lessons bought on sale can't be refunded, but can still be rescheduled up to 24 hours before. Prepaid hours packs aren't refundable if you change your mind, and lessons paid from them must finish by the pack’s “complete lessons by” date.

If your instructor cancels or can't attend, we'll email you straight away. You can choose a new time with any instructor at no extra cost, or a full refund, including the platform booking fee. If you haven't chosen within 7 days, we refund you automatically. If you paid with prepaid hours, the hours go straight back on your balance with their original expiry, and you can reschedule now or use them later. If you'd rather have the money, choose “Refund instead” in My account within 7 days and we'll refund what those hours cost.

Yes. A 3% platform booking fee is added when you pay for a lesson or an hours pack. It covers LicenceLane's booking and admin services, and it's shown as its own line at checkout before you pay. Lessons you book with prepaid hours carry no further fee. The fee isn't refunded if you cancel, but it is refunded if we or your instructor cancel.

Not ordinarily, once the lesson has been delivered as booked. If it wasn't delivered as described, contact us with your booking reference and we'll look into it. Your rights under the Australian Consumer Law always apply.

Apply online: choose the licence classes you teach, the suburbs you cover and your hours, then upload your licence, credentials and insurance. LicenceLane reviews your application, and once you're approved you activate your availability to start taking bookings.

A completed lesson becomes payable 7 days after it's taught, then goes out in your next weekly or fortnightly payout run, on a Monday. If a learner cancels inside 24 hours and the money is kept, you're paid that amount less commission on the same timing. Each run comes with a statement showing every booking, the GST, the commission and the net amount.